How to Order a Repeat Prescription

Requests for repeat medication can be made by:

• Using the online services such as Patient Access or the NHS App as this is the quickest and most streamlined way as it is electronic and goes directly in to the clinical system which minimises the potential for errors
• Using the request form on the website
• Emailing the reception team
• Returning the tear off slip attached to your last prescription

Requests for items not on the repeat medication list must be made in writing so that this can be considered by your doctor.

Please note that the reception team are not permitted to take prescription requests by phone or in person.

We aim to process all prescription request within 72 hours (3 full working days) after the request. Please allow extra time over weekends and Bank Holidays when the surgery is not open. All prescriptions will be sent electronically to your nominated pharmacy.

EPS – Electronic Prescription Service

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to nominate a pharmacy and for us to send your prescriptions directly to the pharmacy of your choice, where you live, work or shop.

If you have not nominated a pharmacy please go to the Prescription and Medicines Centre and complete the Register for Electronic Prescribing form on this website. You may change your nomination at any time.

Medication Reviews

Patients on repeat medication may be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Some medication requires us to conduct blood tests at regular intervals.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges (as from 1st April 2020)

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.15
• 3-month prepayment certificate (PPC): £29.65
• 12-month prepayment certificate (PPC): £105.90

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a prepayment certificate (PPC).

Telephone advice and order line 0845 850 0030

General Public – Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.