What is a PPG?

A Patient Participation Group (PPG) is a group of people who are patients of the surgery and want to help it work as well as it can for patients, doctors, nurses and staff.

What is involved with a PPG?

A PPG is made up of a group of volunteer patients and representatives from the practice management and clinical team. They meet on a regular basis to discuss the services on offer, and how improvements can be made for the benefit of patients and the practice.

PPG at Wonersh Surgery

We are setting up a Patient Participation Group (PPG) as we want to involve our patients in making our service the best it can be.

The general role and aims of a PPG are:

• To improve communication between GPs, practice staff and patients
• To encourage patients to look after their own health, organise health promotion events and contribute to projects improving access to health care
• To encourage improvements in practice, advising the practice on the patient perspective and providing insight into the quality of services
• To increase patient satisfaction and experience

Why should I join?

You have been to Wonersh surgery as a patient, parent, carer or friend so your experience and views matter.  You can bring different ideas to the surgery to help us treat our patients better and help us to improve what we do. You will also gain a better understanding of the NHS, and gather feedback from other patients and help shape the services we provide.

How do I find out more?

The most effective PPG would comprise of patients from a wide variety of backgrounds. If you think you would like to be involved and to hear more about this exciting opportunity to make a difference, please register your interest using the patient participation registration form or email gwccg.wonersh.ppg@nhs.net.

Will my views be heard?

Your views are important and will be listened to. It may not be possible to act on every suggestion, but all feedback is very valuable.

Working in a spirit of mutual respect, openness and trust, all patients’ views will be discussed and, where appropriate, we will work together on solution.