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When We Are Closed

Urgent Medical Problems

If you have an urgent medical problem when the surgery is closed from 18:30 – 08:00 Monday - Friday and from 18:30 Friday – 08:00 Monday morning and Bank Holidays dial 111 to access the NHS 111 service. NHS 111 is free to call from both landlines and mobiles.

If you have an urgent medical problem between the hours of 18:00 – 18:30 Monday - Friday please call Care UK on 01306 267113.

Out of Hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency

To find out more about surrey out of hours service please click on the link:

Obtaining medicines out of hours

If you run out of your regular repeat medication, or need advice about medication or a minor ailment, please contact your local community pharmacy as they may be able to help you.

Even if you do not have a prescription a pharmacist may be able to supply you with enough of your medication until the practice is next open, and this is often a better option than going to A&E or seeing an out of hours GP to obtain a regular prescription.

For general health advice visit

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website